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Family help in Monroe County, New York

64 places and programs in and around Monroe County that help families with food, diapers, healthcare, childcare, housing, and bills. Everything here is free to browse and free to contact.

Please call before you go. Hours and eligibility come from public records refreshed monthly, not in real time. A quick phone call saves a wasted trip, and staff can tell you what to bring.

Food assistance

27 listed
  • Bethany House - Food Distribution Center

    1111 Joseph Ave, Rochester, NY 14621, USA

    Monday: 8:00 AM – 4:00 PM · Tuesday: 8:00 AM – 4:00 PM · Wednesday: 8:00 AM – 4:00 PM · Thursday: 8:00 AM – 4:00 PM · Friday: 8:00 AM – 4:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Brighton Food Cupboard

    Door A (Temple B'rith Kodesh, 2131 Elmwood Ave, Rochester, NY 14618, USA

    Monday: 9:00 AM – 12:00 PM · Tuesday: 9:00 AM – 12:00 PM · Wednesday: 9:00 AM – 12:00 PM · Thursday: 9:00 AM – 12:00 PM · Friday: 9:00 AM – 12:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Brockport Food Shelf

    14 State St, Brockport, NY 14420, USA

    Monday: Closed · Tuesday: Closed · Wednesday: Closed · Thursday: 9:00 AM – 12:30 PM, 2:00 – 6:00 PM · Friday: Closed · Saturday: Closed · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

Show the other 24 in Food assistanceShow the first 3 only
  • Cameron Community Ministries - Food Distribution Center

    48 Cameron St, Rochester, NY 14606, USA

    Monday: 9:00 AM – 2:00 PM · Tuesday: 9:00 AM – 2:00 PM · Wednesday: 9:00 AM – 2:00 PM · Thursday: 9:00 AM – 2:00 PM · Friday: 12:00 – 1:30 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • East Rochester Community Resource Center, Inc. - Food Distribution Center

    333 E Chestnut St, East Rochester, NY 14445, USA

    Monday: 9:00 AM – 2:00 PM · Tuesday: 9:00 AM – 2:00 PM · Wednesday: 9:00 AM – 2:00 PM · Thursday: 9:00 AM – 2:00 PM · Friday: 9:00 AM – 2:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Foodlink

    2011 Mt Read Blvd, Rochester, NY 14606, USA

    Monday: 8:30 AM – 4:00 PM · Tuesday: 8:30 AM – 4:00 PM · Wednesday: 8:30 AM – 4:00 PM · Thursday: 8:30 AM – 4:00 PM · Friday: 8:30 AM – 4:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Call to ask what is available and who qualifies.

  • Foodlink

    1999 Mt Read Boulevard, Rochester, NY 14615

    Food bank serving Monroe County, New York. They distribute food through local pantries, mobile distributions, and meal programs in the Monroe County area. Visit their website or call to find the food assistance nearest you.

    Who it is for: Open to families and individuals in need of food.

  • God's House of Power & Prayer - Food Distribution Center

    341 North St #345, Rochester, NY 14605, USA

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Greece Ecumenical Food Shelf

    Next to Greece Police Substation, 500 Maiden Ln, Rochester, NY 14616, USA

    Monday: Closed · Tuesday: 9:30 AM – 12:00 PM · Wednesday: 3:30 – 6:00 PM · Thursday: Closed · Friday: Closed · Saturday: 8:30 – 11:30 AM · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Hilton Parma Emergency Food Shelf - Food Distribution Center

    59 Henry St, Hilton, NY 14468, USA

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Hope Initiatives, Cdc - Food Distribution Center

    506 W Broad St, Rochester, NY 14608, USA

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Life Solutions of Hamlin Food Pantry

    1696 Lake Rd N, Hamlin, NY 14464, USA

    Monday: Closed · Tuesday: Closed · Wednesday: Closed · Thursday: 10:00 AM – 3:00 PM · Friday: Closed · Saturday: 10:00 AM – 3:00 PM · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Mission Share - Food Distribution Center

    10 Cedarfield Commons, Rochester, NY 14612, USA

    Monday: Closed · Tuesday: 9:00 AM – 3:00 PM · Wednesday: 9:00 AM – 3:00 PM · Thursday: 9:00 AM – 3:00 PM · Friday: Closed · Saturday: Closed · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Northeast Neighborhood Alliance - Food Distribution Center

    1499-1501 Clifford Ave, Rochester, NY 14609, USA

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Penfield Ecumenical Food Shelf

    1618 Jackson Rd, Penfield, NY 14526, USA

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Pittsford Food Cupboard

    3800 Monroe Ave Door 26, Pittsford, NY 14534, USA

    Monday: Closed · Tuesday: 9:30 AM – 1:30 PM · Wednesday: Closed · Thursday: Closed · Friday: 9:30 AM – 1:30 PM · Saturday: 9:30 – 11:30 AM · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Pittsford Food Cupboard - Food Distribution Center

    1 Grove St, Pittsford, NY 14534, USA

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Rochester Family Mission

    388 Tremont St, Rochester, NY 14608, USA

    Monday: 9:00 AM – 2:00 PM · Tuesday: 9:00 AM – 2:00 PM · Wednesday: 9:00 AM – 2:00 PM · Thursday: 9:00 AM – 2:00 PM · Friday: Closed · Saturday: Closed · Sunday: Closed

    Food assistance, food pantry, meals

    Who it is for: Call to ask what is available and who qualifies.

  • Saint Theodore's Foodcupboard - Food Distribution Center

    168 Spencerport Rd, Rochester, NY 14606, USA

    Monday: 10:00 AM – 12:00 PM · Tuesday: Closed · Wednesday: 10:00 AM – 12:00 PM · Thursday: 10:00 AM – 12:00 PM · Friday: Closed · Saturday: Closed · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Sister Regis Food Cupboard - Food Distribution Center

    316 Bay St, Rochester, NY 14605, USA

    Monday: 11:00 AM – 1:00 PM · Tuesday: 11:00 AM – 1:00 PM · Wednesday: Closed · Thursday: 11:00 AM – 1:00 PM · Friday: Closed · Saturday: Closed · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • St. Andrew's Food Cupboard

    892 Portland Ave, Rochester, NY 14621, USA

    Monday: Closed · Tuesday: 9:00 – 11:30 AM · Wednesday: 9:00 – 11:30 AM · Thursday: 9:00 – 11:30 AM · Friday: 9:00 – 11:30 AM · Saturday: Closed · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • St. Peter's Kitchen

    *(mailing: POB 11031, 681 Brown St, Rochester, NY 14611, USA

    Monday: 8:30 AM – 2:00 PM · Tuesday: 8:30 AM – 2:00 PM · Wednesday: 8:30 AM – 2:00 PM · Thursday: 8:30 AM – 2:00 PM · Friday: 8:30 AM – 2:00 PM · Saturday: Closed · Sunday: Closed

    Food pantry or meal assistance

    Who it is for: Call to ask what is available and who qualifies.

  • Sweet Ida Mae’s Pantry

    1274 Dewey Ave, Rochester, NY 14613, USA

    Monday: 9:00 AM – 5:00 PM · Tuesday: 9:00 AM – 5:00 PM · Wednesday: 9:00 AM – 5:00 PM · Thursday: 9:00 AM – 5:00 PM · Friday: 9:00 AM – 5:00 PM · Saturday: 9:00 AM – 1:00 PM · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • The Community Food Cupboard of Rochester

    11 Nester St #3, Rochester, NY 14621, USA

    Monday: Closed · Tuesday: 9:00 AM – 1:00 PM · Wednesday: 9:00 AM – 3:00 PM · Thursday: Closed · Friday: 9:00 AM – 1:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • The People's Pantry of Rochester

    555 Ave D, Rochester, NY 14621, USA

    Monday: Closed · Tuesday: Closed · Wednesday: 9:30 AM – 12:00 PM · Thursday: Closed · Friday: 9:30 AM – 12:00 PM · Saturday: 9:30 AM – 12:00 PM · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • The Salvation Army- Temple Corps - Food Distribution Center

    915 N Clinton Ave, Rochester, NY 14621, USA

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

  • Third Presbyterian Food Pantry

    4 Meigs St, Rochester, NY 14607, USA

    Monday: Closed · Tuesday: Closed · Wednesday: Closed · Thursday: 9:15 – 11:30 AM · Friday: Closed · Saturday: 10:30 AM – 12:00 PM · Sunday: Closed

    Who it is for: Most community pantries and supply banks are open to any family in need in their service area; some ask for an ID or a referral. Call ahead to confirm hours and what to bring.

Diapers & baby supplies

1 listed
  • Women's Care Center

    3252 Lake Ave, Rochester, NY 14612, USA

    Monday: Closed · Tuesday: Closed · Wednesday: 1:00 – 4:00 PM · Thursday: Closed · Friday: 1:00 – 4:00 PM · Saturday: Closed · Sunday: Closed

    Women and pregnancy support services

    Who it is for: Call to ask what is available and who qualifies.

Maternal & infant health

5 listed
  • Greece WIC

    270 Elmridge Center Dr, Rochester, NY 14626, USA

    Monday: 8:00 AM – 4:30 PM · Tuesday: 8:00 AM – 4:30 PM · Wednesday: 8:00 AM – 4:30 PM · Thursday: 8:00 AM – 4:30 PM · Friday: 8:00 AM – 4:30 PM · Saturday: Closed · Sunday: Closed

    Who it is for: WIC serves pregnant, postpartum, and breastfeeding women, infants, and children up to age 5 in families with limited income. Many working families qualify, and families on Medicaid or SNAP automatically meet the income rule. Call to confirm and set up an appointment.

  • Monroe County WIC

    89 Genesee St #1, Rochester, NY 14611, USA

    Monday: 7:30 AM – 4:30 PM · Tuesday: 7:30 AM – 4:30 PM · Wednesday: 7:30 AM – 4:30 PM · Thursday: 7:30 AM – 4:30 PM · Friday: 7:30 AM – 4:30 PM · Saturday: Closed · Sunday: Closed

    Who it is for: WIC serves pregnant, postpartum, and breastfeeding women, infants, and children up to age 5 in families with limited income. Many working families qualify, and families on Medicaid or SNAP automatically meet the income rule. Call to confirm and set up an appointment.

  • Monroe County WIC Program

    250 Waring Rd, Rochester, NY 14609, USA

    Monday: 7:30 AM – 4:30 PM · Tuesday: 7:30 AM – 4:30 PM · Wednesday: 7:30 AM – 4:30 PM · Thursday: 7:30 AM – 4:30 PM · Friday: 7:30 AM – 4:30 PM · Saturday: Closed · Sunday: Closed

    Who it is for: WIC serves pregnant, postpartum, and breastfeeding women, infants, and children up to age 5 in families with limited income. Many working families qualify, and families on Medicaid or SNAP automatically meet the income rule. Call to confirm and set up an appointment.

Show the other 2 in Maternal & infant healthShow the first 3 only
  • Wic

    273 Upper Falls Blvd, Rochester, NY 14605, USA

    Monday: 8:00 AM – 6:00 PM · Tuesday: 8:00 AM – 6:00 PM · Wednesday: 8:00 AM – 6:00 PM · Thursday: 8:00 AM – 7:00 PM · Friday: 8:30 AM – 4:30 PM · Saturday: Closed · Sunday: Closed

    Who it is for: WIC serves pregnant, postpartum, and breastfeeding women, infants, and children up to age 5 in families with limited income. Many working families qualify, and families on Medicaid or SNAP automatically meet the income rule. Call to confirm and set up an appointment.

  • WIC Oak Orchard

    80 West Ave, Brockport, NY 14420, USA

    Monday: 8:00 AM – 4:30 PM · Tuesday: 8:00 AM – 4:30 PM · Wednesday: 8:00 AM – 4:30 PM · Thursday: 8:00 AM – 4:30 PM · Friday: 8:00 AM – 4:30 PM · Saturday: Closed · Sunday: Closed

    Who it is for: WIC serves pregnant, postpartum, and breastfeeding women, infants, and children up to age 5 in families with limited income. Many working families qualify, and families on Medicaid or SNAP automatically meet the income rule. Call to confirm and set up an appointment.

Healthcare & clinics

2 listed
  • Monroe County Health Department

    111 Westfall Rd, Rochester, NY 14620, USA

    Monday: 8:00 AM – 4:00 PM · Tuesday: 8:00 AM – 4:00 PM · Wednesday: 8:00 AM – 4:00 PM · Thursday: 8:00 AM – 4:00 PM · Friday: 8:00 AM – 4:00 PM · Saturday: Closed · Sunday: Closed

  • Monroe County Health Department

    691 St Paul St #4, Rochester, NY 14605, USA

    Monday: 8:00 AM – 4:00 PM · Tuesday: 8:00 AM – 4:00 PM · Wednesday: 8:00 AM – 4:00 PM · Thursday: 8:00 AM – 4:00 PM · Friday: 8:00 AM – 4:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: WIC serves pregnant, postpartum, and breastfeeding women, infants, and children up to age 5 in families with limited income. Many working families qualify, and families on Medicaid or SNAP automatically meet the income rule. Call to confirm and set up an appointment.

Childcare & early education

5 listed
  • Head Start

    1150 Hudson Ave, Rochester, NY 14621, USA

    Who it is for: Head Start (ages 3 to 5) and Early Head Start (pregnancy through age 3) are free for children in families with limited income. Children in foster care, families experiencing homelessness, and families receiving TANF or SSI qualify regardless of income. Contact the program to apply.

  • Head Start

    640 Jefferson Ave, Rochester, NY 14611, USA

    Monday: 8:00 AM – 2:30 PM · Tuesday: 8:00 AM – 2:30 PM · Wednesday: 8:00 AM – 2:30 PM · Thursday: 8:00 AM – 2:30 PM · Friday: 8:00 AM – 2:30 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Head Start (ages 3 to 5) and Early Head Start (pregnancy through age 3) are free for children in families with limited income. Children in foster care, families experiencing homelessness, and families receiving TANF or SSI qualify regardless of income. Contact the program to apply.

  • Head Start

    30 Hart St #8, Rochester, NY 14605, USA

    Monday: 7:00 AM – 5:00 PM · Tuesday: 7:00 AM – 5:00 PM · Wednesday: 7:00 AM – 5:00 PM · Thursday: 7:00 AM – 5:00 PM · Friday: 7:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Head Start (ages 3 to 5) and Early Head Start (pregnancy through age 3) are free for children in families with limited income. Children in foster care, families experiencing homelessness, and families receiving TANF or SSI qualify regardless of income. Contact the program to apply.

Show the other 2 in Childcare & early educationShow the first 3 only
  • Head Start

    700 North St, Rochester, NY 14605, USA

    Monday: 8:00 AM – 4:00 PM · Tuesday: 8:00 AM – 4:00 PM · Wednesday: 8:00 AM – 4:00 PM · Thursday: 8:00 AM – 4:00 PM · Friday: 8:00 AM – 4:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Head Start (ages 3 to 5) and Early Head Start (pregnancy through age 3) are free for children in families with limited income. Children in foster care, families experiencing homelessness, and families receiving TANF or SSI qualify regardless of income. Contact the program to apply.

  • Head Start

    1772 Clifford Ave, Rochester, NY 14609, USA

    Who it is for: Head Start (ages 3 to 5) and Early Head Start (pregnancy through age 3) are free for children in families with limited income. Children in foster care, families experiencing homelessness, and families receiving TANF or SSI qualify regardless of income. Contact the program to apply.

Utilities & financial help

15 listed
  • Action For A Better Community

    33 Chestnut St, Rochester, NY 14604, USA

    Emergency financial and utility assistance

    Who it is for: Call to ask what is available and who qualifies.

  • Catholic Charities Family and Community Services

    87 N Clinton Ave, Rochester, NY 14604, USA

    Monday: 9:00 AM – 9:00 PM · Tuesday: 9:00 AM – 5:00 PM · Wednesday: 9:00 AM – 5:00 PM · Thursday: 9:00 AM – 9:00 PM · Friday: 9:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Help is usually income-based and varies by program. Call and ask what is available and what to bring.

  • Catholic Charities Family and Community Services

    1099 Jay St, Rochester, NY 14611, USA

    Monday: 8:30 AM – 4:30 PM · Tuesday: 8:30 AM – 4:30 PM · Wednesday: 8:30 AM – 4:30 PM · Thursday: 8:30 AM – 4:30 PM · Friday: 8:30 AM – 4:30 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Help is usually income-based and varies by program. Call and ask what is available and what to bring.

Show the other 12 in Utilities & financial helpShow the first 3 only
  • Catholic Charities Family and Community Services

    Services available by appointment only, 1645 St Paul St, Rochester, NY 14621, USA

    Monday: 9:00 AM – 1:00 PM · Tuesday: 9:00 AM – 4:00 PM · Wednesday: 9:00 AM – 4:00 PM · Thursday: 9:00 AM – 4:00 PM · Friday: Closed · Saturday: Closed · Sunday: Closed

    Who it is for: Help is usually income-based and varies by program. Call and ask what is available and what to bring.

  • Catholic Charities Family and Community Services

    90 Cloverdale St, Rochester, NY 14612, USA

    Who it is for: Help is usually income-based and varies by program. Call and ask what is available and what to bring.

  • Home Energy Assistance Program

    111 Westfall Rd #1, Rochester, NY 14620, USA

    Monday: 9:00 AM – 3:00 PM · Tuesday: 9:00 AM – 3:00 PM · Wednesday: 9:00 AM – 3:00 PM · Thursday: 9:00 AM – 3:00 PM · Friday: 9:00 AM – 3:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Community action agencies serve residents with limited income in their service area. Utility and energy help (LIHEAP) is income-based. Call and ask what you qualify for; staff can often point you to other local programs too.

  • Ibero Home Base Community Services

    214 Clifford Ave, Rochester, NY 14621, USA

    Monday: 9:00 AM – 4:30 PM · Tuesday: 9:00 AM – 4:30 PM · Wednesday: 9:00 AM – 4:30 PM · Thursday: 9:00 AM – 4:30 PM · Friday: 9:00 AM – 4:30 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Help is usually income-based and varies by program. Call and ask what is available and what to bring.

  • Jewish Family Services

    255 East Ave Ste 201, Rochester, NY 14604, USA

    Monday: 8:30 AM – 5:00 PM · Tuesday: 8:30 AM – 5:00 PM · Wednesday: 8:30 AM – 5:00 PM · Thursday: 8:30 AM – 5:00 PM · Friday: 8:30 AM – 3:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Call to ask what is available and who qualifies.

  • Lifetime Assistance Inc

    425 Paul Rd, Rochester, NY 14624, USA

    Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Help is usually income-based and varies by program. Call and ask what is available and what to bring.

  • Mission Share Inc

    10 Cedarfield Commons, Rochester, NY 14612, USA

    Monday: Closed · Tuesday: 9:00 AM – 3:00 PM · Wednesday: 9:00 AM – 3:00 PM · Thursday: 9:00 AM – 3:00 PM · Friday: Closed · Saturday: Closed · Sunday: Closed

    Who it is for: Call to ask what is available and who qualifies.

  • Monroe County Department of Human Services

    111 Westfall Rd, Rochester, NY 14620, USA

    Monday: 8:00 AM – 4:00 PM · Tuesday: 8:00 AM – 4:00 PM · Wednesday: 8:00 AM – 4:00 PM · Thursday: 8:00 AM – 4:00 PM · Friday: 8:00 AM – 4:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Help is usually income-based and varies by program. Call and ask what is available and what to bring.

  • Monroe County Social Services Department

    691 St Paul St #1, Rochester, NY 14605, USA

    Monday: 8:00 AM – 4:00 PM · Tuesday: 8:00 AM – 4:00 PM · Wednesday: 8:00 AM – 4:00 PM · Thursday: 8:00 AM – 4:00 PM · Friday: 8:00 AM – 4:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Help is usually income-based and varies by program. Call and ask what is available and what to bring.

  • Monroe County Social Services Department

    Lake Ave, Rochester, NY 14612, USA

    Monday: 9:00 AM – 4:00 PM · Tuesday: 8:00 AM – 4:00 PM · Wednesday: 8:00 AM – 4:00 PM · Thursday: 8:00 AM – 4:00 PM · Friday: 8:00 AM – 4:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Help is usually income-based and varies by program. Call and ask what is available and what to bring.

  • Swem Community Services Inc

    1049 Wegman Rd, Rochester, NY 14624, USA

    Monday: 10:30 AM – 1:30 PM · Tuesday: 10:30 AM – 1:30 PM · Wednesday: 10:30 AM – 1:30 PM · Thursday: 10:30 AM – 1:30 PM · Friday: 10:30 AM – 1:30 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Help is usually income-based and varies by program. Call and ask what is available and what to bring.

  • Villa Of Hope-Community Services

    1099 Jay St # P, Rochester, NY 14611, USA

    Monday: 9:00 AM – 5:00 PM · Tuesday: 9:00 AM – 5:00 PM · Wednesday: 9:00 AM – 5:00 PM · Thursday: 9:00 AM – 5:00 PM · Friday: 9:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Help is usually income-based and varies by program. Call and ask what is available and what to bring.

Mental & behavioral health

2 listed
  • Catholic Charities Family and Community Services: Restart Substance Abuse

    79 N Clinton Ave, Rochester, NY 14604, USA

    Monday: 9:00 AM – 5:00 PM · Tuesday: 9:00 AM – 5:00 PM · Wednesday: 9:00 AM – 5:00 PM · Thursday: 9:00 AM – 5:00 PM · Friday: 9:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

  • Monroe County District Atty

    47 S Fitzhugh St #4, Rochester, NY 14614, USA

    Monday: 8:30 AM – 5:00 PM · Tuesday: 8:30 AM – 5:00 PM · Wednesday: 8:30 AM – 5:00 PM · Thursday: 8:30 AM – 5:00 PM · Friday: 8:30 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

    Counseling and mental health services

    Who it is for: Call to ask what is available and who qualifies.

Domestic violence & safety

1 listed
  • Baden Street Settlement of Rochester

    152 Baden St, Rochester, NY 14605, USA

    Monday: 9:00 AM – 5:00 PM · Tuesday: 9:00 AM – 5:00 PM · Wednesday: 9:00 AM – 5:00 PM · Thursday: 9:00 AM – 5:00 PM · Friday: 9:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

    Domestic violence support, crisis services

    Who it is for: Call to ask what is available and who qualifies.

Disability & special needs

1 listed
  • Person Centered Services

    1200 Scottsville Rd Ste 120, Rochester, NY 14624, USA

    Monday: 8:30 AM – 4:30 PM · Tuesday: 8:30 AM – 4:30 PM · Wednesday: 8:30 AM – 4:30 PM · Thursday: 8:30 AM – 4:30 PM · Friday: 8:30 AM – 4:30 PM · Saturday: Closed · Sunday: Closed

    Care coordination for intellectual and developmental disabilities

    Who it is for: Call to ask what is available and who qualifies.

Community centers & general help

4 listed
  • Cameron Community Ministries

    48 Cameron St, Rochester, NY 14606, USA

    Monday: 9:00 AM – 3:30 PM · Tuesday: 9:00 AM – 3:30 PM · Wednesday: 9:00 AM – 3:30 PM · Thursday: 9:00 AM – 3:30 PM · Friday: 9:00 AM – 3:30 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Call to ask what is available and who qualifies.

  • Community Place-Greater Rochester

    500 Carter St, Rochester, NY 14621, USA

    Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

    Family support with health, wellness, education

    Who it is for: Call to ask what is available and who qualifies.

  • Hopars christian family center

    545 Hudson Ave, Rochester, NY 14605, USA

    Monday: 9:00 AM – 5:00 PM · Tuesday: 9:00 AM – 5:00 PM · Wednesday: 9:00 AM – 5:00 PM · Thursday: 9:00 AM – 5:00 PM · Friday: 9:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

    Who it is for: Call to ask what is available and who qualifies.

Show 1 more in Community centers & general helpShow the first 3 only

Other

1 listed
  • United Way of Greater Rochester and the Finger Lakes

    75 College Ave, Rochester, NY 14607, USA

    Monday: 8:00 AM – 4:30 PM · Tuesday: 8:00 AM – 4:30 PM · Wednesday: 8:00 AM – 4:30 PM · Thursday: 8:00 AM – 4:30 PM · Friday: 8:00 AM – 4:30 PM · Saturday: Closed · Sunday: Closed

    The local United Way. It funds community agencies rather than giving help directly, and can point you to the right one.

Do you qualify for more than you use?

Two minutes, no name, nothing saved.

Most families are eligible for programs they have never applied to. WIC reaches fewer than half the children who qualify, and one in five eligible workers never claims a tax credit worth thousands. Answer five things and see what is probably yours.

Wherever you are

National helplines, open to every family

These work anywhere in the United States, most of them around the clock.

  • Feeding America Food Bank Finder

    Find your local Feeding America food bank and nearby pantries anywhere in the United States.

    Who it is for: Open to everyone

  • SNAP Food Assistance (USDA state directory)

    Apply for SNAP (food stamps) to help buy groceries. Use the directory to find your state SNAP office and application.

    Who it is for: Income-eligible households

  • USDA National Hunger Hotline

    Monday to Friday, 7am to 10pm ET

    Free help finding food assistance anywhere in the country. Call to be connected with food pantries, meal sites, and benefit programs. Available in English and Spanish.

    Who it is for: Open to everyone

Show the other 26 in national helplinesShow the first 3 only
  • National Diaper Bank Network

    Find a diaper bank near you anywhere in the United States.

    Who it is for: Families in need of diapers

  • National Maternal Mental Health Hotline

    24 hours a day, 7 days a week

    Free, confidential support before, during, and after pregnancy. Call or text 24/7; interpreter services available.

    Who it is for: Pregnant and postpartum people and their families

  • Postpartum Support International

    Support and resources for parents experiencing perinatal mood and anxiety challenges. Call or text the helpline to be connected with local support.

    Who it is for: New and expecting parents

  • WIC Nutrition Program (USDA)

    Free healthy food, nutrition support, and breastfeeding help for pregnant and postpartum women, infants, and children under 5. Find and apply at your local WIC clinic.

    Who it is for: Income-eligible pregnant and postpartum women, infants, and children under 5

  • Find a Health Center (HRSA)

    Find a community health center near you that provides care on a sliding fee scale, regardless of insurance or ability to pay.

    Who it is for: Open to all; sliding-scale fees

  • Health Insurance Marketplace (HealthCare.gov)

    24 hours a day, 7 days a week

    Enroll in health coverage for your family, with financial help based on income. Call or apply online; the call center is open 24/7.

    Who it is for: Open to all; subsidies based on income

  • Insure Kids Now (Medicaid and CHIP for children)

    Free or low-cost health and dental coverage for children and teens through Medicaid and CHIP. Call to be connected with your state program and get help enrolling.

    Who it is for: Children and teens in income-eligible families

  • Childcare.gov

    Find child care options, financial assistance, and your state child care resources anywhere in the United States.

    Who it is for: Open to all families

  • Head Start and Early Head Start

    Free early education, child care, and family support for income-eligible families with children from birth to age 5. Use the locator to find a program near you.

    Who it is for: Income-eligible families with children birth to age 5

  • 211 (United Way)

    24 hours a day, 7 days a week

    Free, confidential help available 24/7 in every state. Dial 211 to connect with local resources for housing, food, utilities, healthcare, and more.

    Who it is for: Open to everyone

  • HUD Housing Counseling

    Free, HUD-approved counseling for renters and homeowners. Get help finding rental assistance, avoiding eviction or foreclosure, and locating affordable housing.

    Who it is for: Open to renters and homeowners

  • National Runaway Safeline

    24 hours a day, 7 days a week

    Help and resources for youth experiencing homelessness or thinking about running away, and for their families. Available 24/7 by call, text, or chat.

    Who it is for: Youth and families

  • LIHEAP Energy Assistance (National Energy Assistance Referral)

    Monday to Friday, 9am to 7pm ET

    Free help paying heating and cooling bills. Call to be connected with the energy assistance office that serves your area, or visit EnergyHelp.us to find it.

    Who it is for: Income-eligible households

  • 988 Suicide and Crisis Lifeline

    24 hours a day, 7 days a week

    Free, confidential crisis support available 24/7 for anyone in emotional distress or thinking about suicide. Call or text 988, or chat online. Help is available in English and Spanish.

    Who it is for: Anyone in crisis; free and confidential

  • Disaster Distress Helpline

    24 hours a day, 7 days a week

    Free, confidential crisis counseling for anyone in emotional distress related to a disaster. Call or text 24/7.

    Who it is for: Anyone affected by a disaster

  • SAMHSA National Helpline

    24 hours a day, 7 days a week

    Free, confidential, 24/7 treatment referral and information for mental health and substance use, in English and Spanish.

    Who it is for: Open to everyone; free and confidential

  • Childhelp National Child Abuse Hotline

    24/7 confidential support for children, teens, parents, and anyone worried about a child. Counselors answer questions, talk through difficult situations, and connect you with local resources. Call or text.

  • National Domestic Violence Hotline

    24 hours a day, 7 days a week

    Free, confidential support 24/7 for anyone affected by domestic violence. Call, text START to 88788, or chat online to talk with an advocate, plan for safety, and find local help.

    Who it is for: Anyone affected by domestic violence; free and confidential

  • RAINN National Sexual Assault Hotline

    24 hours a day, 7 days a week

    Free, confidential support for survivors of sexual assault, available 24/7. Call or chat online to reach a trained advocate.

    Who it is for: Survivors of sexual assault; free and confidential

  • Find Legal Aid (Legal Services Corporation)

    Search for the free civil legal aid office that serves your county. LSC funds nonprofit legal aid organizations in every state for issues like housing, custody, benefits, and debt.

  • LawHelp.org (free legal aid finder)

    Find free legal aid and self-help resources in your state for housing, family, public benefits, safety, and more.

    Who it is for: Income-eligible individuals and families

  • CareerOneStop (U.S. Department of Labor)

    Free job search help, training and certification info, and resume guidance from the U.S. Department of Labor. Use the Local Help section to find your nearest American Job Center for free in-person employment services.

  • 211 Transportation Help (United Way)

    Free, confidential referrals to local transportation help such as rides to medical appointments, bus passes, and gas vouchers where available. If you have Medicaid, also ask your state Medicaid office about free rides to covered medical appointments.

  • Boys & Girls Clubs of America (club finder)

    After-school and summer programs for ages 6 to 18, including sports leagues, STEM labs, and meals at many clubs. Use the finder to locate a club near you.

  • Dolly Parton's Imagination Library

    Free, age-appropriate books mailed each month to children from birth to age 5, at no cost to families. Available where a local program operates; use the finder to check your area and register your child online.

    Who it is for: Any Missouri child under age 5, regardless of income

  • YMCA (Find Your Y)

    Youth programs, child care, camps, and family activities at local YMCAs nationwide. Use the locator to find your nearest Y and see which youth programs it offers.

However you got here

What happens next

You need help right now

Everything on this page is free to contact, and you never need an account to look. Neighbors post free baby gear, clothes, and household things on the Family Barter System, and the helplines above answer around the clock.

You want to help families in Monroe County

This list is free to use and always will be. Keeping it accurate takes real work, and there are three ways to pitch in: fund it, tell us about a place we missed, or push for the policies that would make a list like this less necessary.

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